Questions & Answers for Dr. Michelle Copeland Dr. Michelle Copeland Rewind Advanced Day Serum with Matrixyl 3000
Where's the Matrixyl 3000? It's not listed in the ingredients...?
Hello, I understand this is a MANUFACTURER issue, but SkinStore.com may want to double-check this with the product distributor.
The ingredient list for this product includes Palmitoyl Pentapeptide-4, which is the first-generation, or original Matrixyl. Matrixyl 3000 is a different animal - it's composed of Palmitoyl Oligopeptide and Palmitoyl Tetrapeptide-7. Research suggests both forms may have collagen boosting benefits, but they act in different ways on, and within, the epidermis. If the product truly does not contain Matrixyl 3000, Dr. Copeland and her company should consider removing "Matrixyl 3000" from the product's name, and removing it from their product description on SkinStore.com.
As you probably know, if the ingredient is not included in the product but Copeland's company says it's included, she/her company are at risk for unwanted FDA attention (e.g., FDA Warning Letter for false or misleading claims and other corrective actions). Even though the FDA does not oversee cosmeceuticals the way it oversees drugs, it does pay close attention if a company makes false or misleading claims, intentionally or not. (Avon recently received a very strong warning letter for claims made about several of its products.)
SkinStore.com is one of the top online retailers of skin care products. The company has a comprehensive selection of brands and products, and has EXCELLENT customer service (not just my opinion!). Therefore, I think it may be worth SkinStore.com's time to investigate this a bit further. It's important for customers to know what they are getting, or not getting, when buying this product. It's also a good opportunity for SkinStore.com to further demonstrate its high level of commitment to customer satisfaction.
asked 2 years, 9 months ago
- Northern NJ
on Dr. Michelle Copeland Rewind Advanced Day Serum with Matrixyl 3000