Anyone Had Problems With Quasar Customer Service?
I emailed Quasar with a question about proper usage of the Baby Quasar MD Plus around the eyes, and they never responded. I suggested they have a video on their site that shows exactly how close the Quasar can be placed to the eyes. I know that it should never be placed over the eye, but, since it is FDA cleared for orbital wrinkles, I think they should at least give more detailed instructions. I printed out the online manual and even it does not give enough instructions. Instruction in the kit says to hold it on the problem area for three minutes while the manual says to move it around during the three minutes. Also, they include the serum sample but don't give instructions as to if it should be used along with the treatment or separately. It is so annoying when detailed instructions do not come with a product and when customer service does not reply, especially for products as expensive as Baby Quasar MD Plus.
asked 6 months ago
on Baby Quasar MD PLUS